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Q. |
I need someone to come in, evaluate our entire system and give us a bid. Do you
offer free consultation? |
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A. |
Initial consultations are free. We will give your system an overview and
summarize our initial thoughts. If you need a more in-depth analysis, we will do
a four or eight hour evaluation at a reduced fixed rate. We should mention, we
pride ourselves in being thorough and methodical. If you simply need the
most work at the cheapest price - you may opt to look elsewhere. |
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Q. |
Do you have references? |
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A. |
Absolutely–Upon request. |
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Q. |
Do you support Linux servers? |
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A. |
Yes. We specialize in Redhat and CentOS. |
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Q. |
Can you help with multiple offices and VPN's? |
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A. |
Yes,
there are a number of appliances that can handle VPN's with ease and plug into
our network. |
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Q. |
We need a back-up solution. What do you recommend? |
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A. |
There are a number of new solutions on the market. Back-up tapes used to be the
standard. Now, removable hard drives, network attached storage, and redundant
servers have made the disk-based back-up a viable solution. We also offer a
back-up solution that would allow a bare metal server restore possible in less
than an hour! Contact us for details. |
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Q. |
Do you offer business solutions for Antivirus? |
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A. |
Yes.... NOD32. We install it on a server. It receives updates by way of the
internet. Workstations receive updates from the server. This results in almost
instant updates on the workstations and a much-reduced load on your network
bandwidth. |
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Q. |
Are you experienced on every type of hardware and software platform? |
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A. |
No.
Anyone who tells you they are is not being honest with you. We have experience
with a vast array of PC's, servers, routers, internet connections, and software.
We don't claim to know all the answers but we DO know where to find the answers
and support needed to keep your business running. |
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Q. |
I will need substantial support services within the next few months, but don't know
when this service will be required. Do you offer support contracts? |
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A. |
Yes. We can provide a support contract (such as 30 hours within 90
days) at very affordable rates. |
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Q. |
We lost our full time/dedicated IT "guru" and are going to hire another one. Can
you help us in the interim? |
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A. |
This
is actually a common business problem. What to do in the period from that
last IT staff member leaving and their replacement? Don't let your business
suffer. We can fill that short term need for you. |
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Q. |
I have a question or comment that is not answered here. |
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A. |
Call us at (410) 398-2285 or fill out the "CONTACT" form. We'll be
happy to answer your question. |
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» Click HERE for Residential FAQ's |
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